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Reviews

At Nabilondon, we value our customers' feedback and strive to provide the best possible service. Read what our happy customers have to say about our lovely jewellery. Your satisfaction is our top priority, and we are always here to ensure you have a wonderful shopping experience.
Based on 1469 reviews
96%
(1405)
3%
(45)
0%
(6)
0%
(4)
1%
(9)
Great item

This is a great item, exactly as described.

J
Moon cubic moonstone ring
James M. (Manchester, GB)
Great item

This is a great item, exactly as described.

E
Luna Double Ring
Elizaveta G.
Amazing

Breathtaking and extremely beautiful jewellery.
I’m wearing them everyday and get a lot of compliments

M
Chain drop huggie earring
Morgan B. (Washington, US)
If I could give this product 0 stars, I would.

I have been searching for earrings like this forever so I was so excited when I found these while visiting the Camden market in the spring. Shortly after wearing them, the hinges on the hoops came loose and would not remain clasped. I’m from the United States, so I was unable to take them back to get looked at, and the cost of shipping them back to get a refund was just going to put me out even more money. So I emailed the brand and asked for help. After explaining how I was from a different country and would rather keep the earrings than pay more to ship them back and get a refund, I was given instructions on how to tighten the clasps myself. I did so, and it lasted for a few months with no issue. At some point, the hinge became loose again and unclasped, causing the hoop to fall out without me noticing. Devastated, I decided to reorder the hoops hoping that maybe the pair I got was just defective and I wouldn’t have this issue with a new set. wrong. I ordered a pair for myself, and another for my coworker who always complements these earrings and when I received them, all four of the hoops had a loose clasp and would not stay closed no matter what I did. I gently tried to use jewelry pliers to tighten the clasps as I was instructed back in the spring, but nothing has worked. I decided to only wear the hoops on special occasions so that there was less risk of losing one again. The first time I wore my pair, the hoop completely detached and broke off from the hinge when I was clasping it, leaving me with no possible way to repair the earring myself (photo below). I am very disappointed in the quality of this product and would not recommend. I wanted to love these and I did, but after experiencing the same issue with the hinges two separate times with SIX individual hoops, I would advise against spending your money on these.

Hello Morgan,

Thank you for taking the time to share your experience. We deeply regret that our earrings did not meet your expectations and that you faced recurring issues with the clasps. Quality and customer satisfaction are our top priorities, and we are genuinely sorry for the inconvenience this has caused.

We strive to ensure that every piece we sell is of the highest quality, but we understand that defects can occasionally occur, even with rigorous quality checks. Your feedback about the clasps is valuable and will be passed along to our design and production teams for review to prevent this from happening in the future.

We also want to sincerely apologise if the solution we previously provided did not resolve the issue permanently. As an independent brand, we always aim to offer the best support possible, especially for international customers. Please contact us again at contactus@nabilondon.com, and we’d be happy to find a better solution for you.

We understand your frustration and would love the opportunity to make things right.

Warm regards,
Nabi London

A
Dainty cubic flower huggie earring
Anonymous (Amsterdam, NL)
Cute jewellery!

Arrived quickly, love it

m
Cubic laurel leaves ring
marie a. (Edinburgh, GB)
Such a cute ring

The ring is so pretty. Can't wait to wear it every day! Love that it is adjustable!

m
Flower Crown Ring
marie a. (Edinburgh, GB)
Love the ring

I am in love with this ring. It is super pretty and dainty. Love that it is adjustable so I can wear it on any finger.

C
White Cubic oval circle ring
Customer (Bromley, GB)
Lovely jewellery and helpful staff

The staff were very helpful as I needed to change a ring size. They were also patient while I was browsing for a second ring which they helped me identify.

R
Cherry earrings
Rotem N. (Tel Aviv, IL)
wow

just perfect earrings!

C
Lily rose quartz dangle earrings
Customer (Kingston upon Thames, GB)
Very unique and pretty!

Love these earrings! They are great for dressing up and are very unique; I’ve never seen anything like them before! Great quality as well

R
Peach earrings
Rotem N. (Tel Aviv, IL)
perfect earrings!

really love nabi and everything they make!

R
E606
Rotem N. (Tel Aviv, IL)

E606

C
Cherry earrings
Customer (Southampton, GB)
Cutest jewellery

Perfect jewellery for that unique but minimalist deisgn

C
Cubic dew branch earrings
Customer (Kingston upon Thames, GB)
Cutest little earrings :)

Great for every day wear or dressing up! They are dainty and sparkly, and a true gem :D

J
Tiny moon star cubic earrings
Julia L. (Cheltenham, GB)
Moon star earrings 😍

Very cute and cosy

C
Stretchable tennis chain bracelet
Claire F. (Lower Hutt, NZ)
Obsessed with these!

I have bought so many of these and as gifts for friends and family. So super sparkling and pretty. Love these!

C
Heart pearl drop earrings
Claire F. (Lower Hutt, NZ)
Gorgeous

Absolutely stunning, so pretty. Nabi Jewellery is the best!

L
Line Heart Huggie Earring
Lauren N. (Enfield, GB)
Huggie hoop broke

Unfortunately one of my huggie hoops broke as soon as I put it in my ear :( quite disappointed

Hi Lauren,

We’re so sorry to hear that your huggie hoop broke! 😞 This is definitely not the experience we want for our customers.

Could you please email us at contactus@nabilondon.com with your order number or proof of purchase, along with a photo of the earring? This will help us investigate and assist you further.

We appreciate your feedback and hope we can resolve this for you soon!

Kind regards,
Nabilondon Customer Support Team

Delicate and beautiful necklace. Have worn it several times. Highly recommend

C
Vivid laurel ring
Customer (Paris, FR)
Pastel cubic ring i

Très bon achat

C
P098
Customer

P098

I love them c: will definitely order again

C
Luna Double Ring
Customer (Berlin, DE)
Love it

I love the ring, it looks so beautiful and graceful.

Nabi has such a good range and selection to choose from, you're bound to find the gift you want and need whether it's for a friend, partner, or yourself.